Unleashing The Power Of Direct Mail

Mike Izo
Unleashing The Power Of Direct Mail

Key Takeaways:

  • Direct mail can generate a high ROI, but making the most of it requires your close attention and willingness to test.
  • Direct mail can find you customers of high lifetime value; if you are creative and persistent, it can be powerful.
  • The right combination of strategy, targeting, and creative execution will maximize direct mail’s effects.

How Smart, Informed Decision-Making Can Boost Your ROI

Direct mail can be the best form of marketing when executed well, delivering incredible results and ROI. According to a 2021 Data & Marketing Association (DMA) report, direct mail response rates can be as high as 5.3% for house listings, making it a powerful and effective technique. But it’s not invincible. That’s why it’s crucial to have a testing frame of mind and to stick with a campaign even when it falls short.

Not every piece of direct mail will be a home run. But that’s part of the learning process. It’s important to understand that right at the start and not to give up too soon. Instead, take a deep breath, analyze the data, and use that analysis to decide how to improve and refine your campaign.

Direct mail may not be as trendy as some of the newer marketing channels, but it’s a classic for a reason. It can be highly effective when given time and attention. A customer found through direct mail typically has a higher lifetime value than those sourced from other channels. A 2020 USPS study found that 58% of direct mail recipients were influenced to visit a promoted website, emphasizing the importance of capturing their interest with creative offers and messaging.

In addition to being creative with offers and messaging, targeting the right audience is key to a successful direct mail campaign. A well-executed campaign has the potential to impact your audience significantly; according to a 2019 Epsilon study, 76% of consumers sort through their physical mail as soon as they receive it.

Visualize direct mail as a boomerang. Don’t be discouraged if you throw it and it doesn’t come back. Adjust your aim, throw it again, and keep on throwing until you hit your target. With persistence, creativity, and a willingness to learn, direct mail can be a powerful tool for any business. As you continue to test and refine your campaigns, your ROI will grow, and you’ll be able to exploit the potential of this tried-and-true marketing channel fully.


Gunderson Direct has long-lasting relationships with some of the country’s largest corporations, helping them to lower their customer acquisition costs and increase profits using address-based integrated direct marketing programs.

Drop us a line for more information on how our direct marketing expertise can help your business.

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Mike Izo

Mike leverages his extensive customer service and sales history to lead clients strategically and to build meaningful partnerships to fuel their success in the direct mail channel. As a Business Success Manager, he helps nurture business opportunities, educate new clients on direct mail, and helps set up clients for success. As if that’s not enough, he’s the official agency geek, leading our efforts to build processes and tools enabling us to manage our clients’ businesses efficiently. Outside of agency life, Mike enjoys dining out, movies, visiting the California coast and fishing.

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