Figure worked with Gundir to implement new concepts through a test, verify and rollout process. After initial results were promising, Figure asked Gundir to go back and explore additional messaging concepts based on the initial Pillars Workshop. Again, this resulted in new creative that generated substantial lift over their controls, yielding them two new business-driving direct mail controls.

A beat-the-control challenge — success x2!
28%
increase in response rate (for each package)
6 new
messaging tests based on a Pillars Workshop
2 new
controls established
Our proprietary Pillars Workshop methodology took Figure messaging to a place our Client never thought possible.
The Challenge
A simple, yet complex message
A new generation of home equity line of credit prospects were unclear on the benefits of Figure’s blockchain technology. Original direct mail focused on the backend technology and was successful at first, but quickly losing traction generating prospects over time. Multiple tries to beat those control packages were doing no better at driving quality leads.
The Solution
Our proprietary Pillars Workshop solved the riddle
The Pillars Workshop generated messaging concepts based on the Client’s marketing insights, industry trends, and Gundir’s category experience. New concepts positioned the benefits of Figure’s blockchain technology in ways that made Figure stand out above the competition and generated both better response and higher conversion rates than controls.
The Results
Two new controls for rotation
Their Pillars Workshop and overall creative expertise in direct mail made the difference in our business.
Figure, Direct Mail Marketing Manager
Succeeding
our clients’ expectations
We’ve been around the block. Every challenge we face inspires a unique solution. See how we’ve helped others. And how we can help you.



